67bed Privacy Policy

This Privacy Policy ("Policy") has been prepared on behalf of the 67bed platform ("Platform", "we", "our"). This Policy describes how we collect, use, store, and protect your personal information when you use the 67bed website (https://67bed.cam), its mobile version, or any of our services.

By registering with or using 67bed services, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any term in this Policy, please refrain from using our platform.

67bed may collect various types of information from you as listed below. We collect only the information necessary for the proper operation of our services.

2.1 Information You Provide Directly

• Full name and date of birth
• Email address
• Residential address
• National ID number or passport number (for identity verification)
• Payment information (mobile banking number, bank account details)
• History of communication with our support team

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Operating system
• Date, time, and duration of service use
• Pages visited and links clicked
• Login and logout times

2.3 Financial Transaction Information

• Deposit amounts and dates
• Withdrawal amounts and dates
• Betting history and gameplay logs
• Records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer

67bed uses your information for the legitimate purposes described below. We never sell your information to unauthorized third parties.

• Account Management: To create, verify, and maintain your account.
• Identity Verification (KYC): To fulfill legal obligations related to anti-money laundering and age confirmation.
• Service Delivery: To properly operate gaming, betting, and other platform features.
• Financial Transaction Processing: To handle deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your questions and complaints.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To help identify problematic behavior by monitoring playing patterns.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve platform quality and user experience.

We rely on the following legal bases for processing your personal information:

• Contractual Necessity: To fulfill the service agreement you have with 67bed.
• Your Consent: Based on consent obtained at the time of registration and separately where applicable.
• Legal Obligations: For anti-money laundering, identity verification, and other statutory requirements.
• Legitimate Interests: For the legitimate interests of preventing fraud, ensuring platform security, and conducting business operations.

67bed does not sell your information. However, in certain circumstances we may share information with trusted third parties:

5.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, banks), game software providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, NetEnt, etc.), and other technology partners will receive only the information necessary to provide their specific services.

5.2 Legal Obligations

We may be required to share information with the relevant authorities to comply with court orders, lawful requests from law enforcement agencies, or other legal requirements.

5.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the newly owned entity. We will endeavor to notify you before any such change takes place.

67bed uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to manage login sessions, verify security, and save language preferences. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences and settings and to provide a personalized experience.

6.3 Analytics Cookies

These cookies are used to analyze platform usage patterns and improve our services. You can control these cookies from your browser settings.

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

• Active Account: All relevant information is retained for as long as the account remains active.
• Financial Transaction Records: Transaction information is retained for a minimum of five (5) years under anti-money laundering regulations.
• Identity Verification Documents: KYC documents are retained for a specified period after account closure in accordance with applicable law.
• After Account Closure: When an account is closed or becomes inactive, information beyond legal obligations is deleted in a timely manner.

As a 67bed user, you have the following rights over your personal information:

8.1 Right of Access

You may request a copy of your personal information held by us at any time. Submit this request to our support team by email.

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, contact us to have it corrected. We will correct it as soon as possible.

8.3 Right to Erasure

In certain circumstances you may request the deletion of your information. However, we may be required to retain some information due to legal obligations, and you will be clearly informed of this.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing or profiling purposes. We will consider your request in such cases.

8.5 Right to Withdraw Consent

You may withdraw consent at any time from processing that is based on your consent. However, processing completed before withdrawal remains lawful.

67bed uses industry-standard security technologies and practices to keep your personal information secure:

• SSL Encryption: All data transfers between your browser and our servers are encrypted using SSL/TLS protocols.
• Database Encryption: Stored sensitive information is kept in encrypted format.
• Two-Factor Authentication: Two-factor authentication is available as an additional security layer for your account.
• Regular Security Audits: Regular security audits are conducted on our systems.
• Access Controls: Only authorized personnel have access to your information, and every access is logged.
• Firewall and Intrusion Detection: Advanced firewall and cyber threat detection systems are in place.

However, transmitting information over the internet is not entirely risk-free. We strive to ensure the highest level of protection, but no technical measure can offer a 100% guarantee.

67bed is strictly not for persons under the age of 21. Our platform does not knowingly collect personal information from minors.

Age verification is mandatory at the time of registration. If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using 67bed, please notify us immediately at [email protected].

67bed reserves the right to review and update this Privacy Policy from time to time. Changes may be made to this Policy due to changes in the scope of services, new legal obligations, or technological developments.

For any significant changes, we will:

• Publish a notice on the website.
• Notify registered email addresses of the changes.
• Update the "Last Updated" date at the top of the Policy.

Continued use of the platform after changes are made will be considered your acceptance of the revised Policy. We recommend reviewing this Policy regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our data protection team will respond to your request as soon as possible. You will typically receive an initial response within 7 business days, and complex matters will be resolved within 30 business days.